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CHBlueTiger's avatar
CHBlueTiger
Seasoned Newcomer
4 months ago
Solved

Unable to Change EA app Interface (UI) Language on Handheld

I have tried reinstlling the EA App several times. My EA Profile has the correct country (Switzerland) and the language set to German.

When I login to the EA App on Windows, the App is in English and in the settings the dropdown List shows me nothing else than English. This means that I cannot not choose any other language than English for my games like FC 25 during the installation. There is a dropdown list but English is the only option. Please help!

PS. My windows is set to German, my keyboard is German, my browser is set to German language... just everything is German and all the other apps like Steam etc work perfectly fine in German. Just the EA App makes everything ridiculously complicated

CM edit: edited title for clarity.

bug
ea app functionality
installation
ui (user interface)
  • EA_Leeuw's avatar
    EA_Leeuw
    3 months ago

    INFO – Marked As Solution For Visibility

    Hey folks, quick update on this. It looks like the issue is caused by the small screen size and the device’s OS scaling not working well with the app. We’ve passed the feedback to the teams, but unfortunately, there’s not much we can do on our (or your) end right now.

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  • 564a4aced534306d's avatar
    564a4aced534306d
    Seasoned Novice
    4 months ago

    Thank you.
    I already know that method.
    The language dropdown is unresponsive. Clicking it does nothing.
    I can't change it from the default English.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there, 

    To change the language in the EA app, follow these steps:

    1. Open the EA app and log in to your EA Account.
    2. Click the menu icon (three horizontal lines) in the top-left corner, or click your EA ID in the top-right corner.
    3. Select Settings from the dropdown menu.
    4. Go to the Application tab.
    5. Under Application settings, find the Language dropdown menu.
    6. Choose your preferred language from the list.

    I hope this helps.

  • 564a4aced534306d's avatar
    564a4aced534306d
    Seasoned Novice
    4 months ago

    I want to set the language in the EA app, but I can only select English. Does anyone know a solution?

  • SHTTTY's avatar
    SHTTTY
    Seasoned Newcomer
    4 months ago

    I have same problem and I sent an report, Reporter ID: e57c38bb-c952-45c5-b4ac-f127526e9924.
    I a

    l already   clicked the selectoion box but the selection box cannot be open.

  • N1hoo's avatar
    N1hoo
    Rising Newcomer
    4 months ago

    Same here!

    I tried changing the language by manually editing the app settings file, but after saving the file and running the app, it reverts to 'local.language=en'.

    It looks like none of the combo boxes in the app are working.

     

    EDIT: I found a solution!

    Go to C:/Program Files/Electronic Arts/EA Desktop/EA Desktop/locales and change the name of en_GB.pak file to any other one then find your language.pak and rename it to en_GB.pak.

    EDIT2: I was afraid the language „Polski” in combobox of game download will be a fake (because of the renamed files) but after installation the game is in Polish so…

    it’s a working solution to me

  • grincheux-bzh's avatar
    grincheux-bzh
    Rising Newcomer
    4 months ago

    I have the same problem with the French language. The country is France but the language is English and it is impossible to change it in the drop-down menu.

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