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N0TM0E's avatar
4 years ago

Unable to launch any game from EA Play within steam

I just bought EA PLAY monthly pass yesterday. I tried download the mirror's edge : Catalyst. Turn out, I'm unable to launch any game from EA Play at all. Also, there's a pop up show text "the application was unable to start correctly 0xc00007b". Sometimes, when I press the play button in steam or Origin. It just show up the Stop button for a sec then go back to Play button like I haven't start it. Please help ☹️

Also here is my spec in the file ( It's CPU-z captured pictures )

8 Replies

  • I forget to say this. But I already have tried :

    - Restart my computer

    - Reinstall Origin

    - Reinstall the game

    - Start with administrator or in compatibility mode

    - Repair the game's file through Steam or Origin

    What is happening right now :

    - Start the game from Steam or Origin show the same result

    - It's only happen with games from EA play

    Also : I bought the EA pass through Steam's store, It's completely create new Origin account. Is it possible if I want to change it back or I need to wait till the pass ran out then buy it again in Origin instead ?

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @N0TM0E can you try installing the most up to date version of VC++ to see if it helps.

     

    You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

     

    You need to install both of the following:

    • vcredist_x86_vs2015 (for 32bit Windows version)
    • vcredist_x64_vs2015 (for 64bit Windows version)

    If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

     

    Darko

     

  • N0TM0E's avatar
    N0TM0E
    4 years ago

    @EA_DarkoThanks for reply me. At least someone trying to help me.

    I've tried your advice by install both x86 & x64, Also open it with adminstrator & try repair after finish the installation. The result still the same.

    Do you have any other idea? or do you need any more information?

  • N0TM0E's avatar
    N0TM0E
    4 years ago

    @EA_DarkoIf I start the game on steam. The button will change to "Stop" for a second then go back to "Play" button. And nothing happen.

    But If I start in the origin. This times, the origin just restart on its own. Also the start game's button in Steam does the same when I tried to open the game in Steam.

    I thinks the error has gone. Thanks a lot! But the game still doesn't work.

    Edit : Sorry for late reply

  • Its been a week and I still unable to play any game ☹️

    So no one can help me at all?

  • strangermoon87's avatar
    strangermoon87
    New Novice
    4 years ago

    ı found this cause.  if you make games exes run as adminastor simply ea app cant laucnh games. make sure game exes not thicked run as adminastor and also make sure ea app exe not . 

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