Unable to Launch EA App
I'm unable to launch the EA Desktop app on my W11 PC. Everything was working fine yesterday, was able to play games earlier in the day. Then yesterday evening I started experiencing an immediate cras...
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EA_Leeuw
Community Manager
Community ManagerEverything was working fine yesterday
If that's the case, it's likely that something has changed on your system that's now preventing the app from functioning as expected. Have you checked whether any Windows updates were installed recently, or if any new software was added in the meantime? Has anything changed in your network setup?
It's important to rule out all potential causes, almost like retracing your steps to identify what might have changed since the app last worked correctly.
Thanks for the reply!
Nothing has changed in my system, other than a windows update. However, I did revert to a previous system image to test this to see if it was the Windows update that caused the issue and unfortunately the same issue. After posting last night, I also tried the method that some others have suggested where I created an additional Local Admin account on my machine. I ran into the exact same issue when using an alternative windows admin account as well.
Additionally, I also tried to install the EA App on a secondary SSD drive to see if that resolved the issue and unfortunately it still presented the exact same problem.
Please let me know any other suggestions to try.
- EA_Leeuw
Instead of reverting to a previous Windows image, could you try uninstalling the Windows update that happened in the meantime?
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