Unable to play purchased game. Getting Error Message "There was a slight hiccup"

Hi EA_Darko

Many thanks the game is now working again - thank you very much.

That's great to hear @eleman09.

Darko 

I was playing FIFA 21 and the game is just closed. It sayed you don't have the license, but I know I had because I have EA Play membership. I can't open the game and now I have to download the game, what I have on my computer, but I can't because the app is saying: There was a slight hiccup and we couldn't finish installing FIFA 21. Restart your PC and try again. I deleted the game and the EA app, and downloaded the EA app again. It sayed the same. I restarted the PC 3 times and nothing changes. What can I do?

Hey @Gargo1500 can you try downloading APEX Legends and then once it starts stop it and then try FIFA 21 again?

Darko

Great to hear that @Gargo1500.

Darko 

Could you find a solution?

I have same problem. Is there any solution?

I have also done the uninstall re-install type for EA and Xbox and it didnt resolve my issue. I definitely know that one of the issues is that EA/XBOX do not know where the game is installed, I just need a worker at EA to tell me how to fix that, When you download a game on EA the default for me is on my SSD and I have it downloaded to my HDD, so I need someone to tell me how to re-write the path cause EA play is not good on its own to do it. 

try to download apex then reinstall your game your problem will be solved