Unauthorized Account
My friend is trying to sign up for the EA desktop beta but he keeps getting unauthorized account when signing up. Any ideas why?
Forum Discussion
75 Replies
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ea desktop app
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 10/21/2020
Summarize your bug telling me my accounts not authorized
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? idk
What do you expect to see? regain access to the ea desktop because i purchased EA play threw it
after getting into the desktop beta i now cant log in even after playing on the desktop app. it keeps telling me im not authorized to log in
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 7f84389d-2dc5-4c1a-afa5-b2c4e0f23ddc
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 21.10.20 21:01 EST
Summarize your bug "EA Desktop requires an authorized account" error appearing on launch despite having signed in with no issue for the past 3 weeks.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unknown.
What happens when the bug occurs? EA Desktop is unusable.
What do you expect to see? No error message.
So I signed up for the beta several weeks ago and got an email prompting a download for EA Desktop. The application had worked for several weeks until today (Oct. 21). Now, on opening the application, the attached error message comes up and prevents using
@eelnomad I'm having the exact issue as you i don't know what to do
I am also having the same problem. It was working at first. Now i get the message "EA Desktop requires an authorized account"
Yeah I am also having same problem, still not working ☹️
Straatford87DICE Team
@ohhmehgurd @Conan_live @thakinginaz @TheSuperWolf100 @eelnomad
Hey everyone,
We've received your reports, and those of others that their accounts don't seem authorized anymore. We're checking out what's happening.
In the meantime, don't forget about Origin if you want to keep playing!
Thanks for the update
- @Straatford87 I also have this issue but only on my second PC, everything works fine on my main PC. I have also found a "fix" for this - pressing alt+f4 closes the dialog box and lets you use the program as usual
I have the same exact Issue since today... Thank God I didn't uninstall Origin. I have my Hot Pursuit ready for deployment for November!
I was successfully using EA Desktop for a few days, but starting yesterday, it said my account is not authorized. I waited a day, assuming something is wrong on the backend and it would be fixed, but it still says that today, so I uninstalled EA Desktop. Let me know when/if I should reinstall.
