Forum Discussion
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ea desktop app
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 10/21/2020
Summarize your bug telling me my accounts not authorized
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? idk
What do you expect to see? regain access to the ea desktop because i purchased EA play threw it
after getting into the desktop beta i now cant log in even after playing on the desktop app. it keeps telling me im not authorized to log in
- eelnomad5 years agoNot applicable
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 7f84389d-2dc5-4c1a-afa5-b2c4e0f23ddc
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 21.10.20 21:01 EST
Summarize your bug "EA Desktop requires an authorized account" error appearing on launch despite having signed in with no issue for the past 3 weeks.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unknown.
What happens when the bug occurs? EA Desktop is unusable.
What do you expect to see? No error message.
So I signed up for the beta several weeks ago and got an email prompting a download for EA Desktop. The application had worked for several weeks until today (Oct. 21). Now, on opening the application, the attached error message comes up and prevents using
- TheSuperWolf1005 years agoNot applicable
@eelnomad I'm having the exact issue as you i don't know what to do
- thakinginaz5 years agoNot applicable
I am also having the same problem. It was working at first. Now i get the message "EA Desktop requires an authorized account"
- ohhmehgurd5 years agoNot applicable
Yeah I am also having same problem, still not working ☹️
- Straatford875 years ago
DICE Team
@ohhmehgurd @Conan_live @thakinginaz @TheSuperWolf100 @eelnomad
Hey everyone,
We've received your reports, and those of others that their accounts don't seem authorized anymore. We're checking out what's happening.
In the meantime, don't forget about Origin if you want to keep playing!
- chunkypixel5 years agoNot applicable
Same issue with my account. thank you
- ArchonCrow15275 years agoNot applicable
I am having the same issue!
- TheSuperWolf1005 years agoNot applicable
@ArchonCrow1527 @Neurochild @AhaKonskyKokot47 @Conan_live @chunkypixel I found a bypass when you log in to the app press alt+F4 and it will give you access
- scott2green5 years agoNot applicable@TheSuperWolf100 this worked I got logged in but it doesn't work with one game that I have installed it just says loading.
- MobileHeroGamer5 years agoNot applicable@Conan_live Me to well that need to fix
- Alexei_Drekker5 years agoNot applicable
Same issue. Just installed the app as well.
- Galapagos20125 years agoNot applicable@Conan_live Why dose this happens frustrating. If this keeps going, we should get our money balk.
- Fatalut1on5 years agoNot applicable
Having the same issue
- QuantumBeckett5 years agoNot applicable
I also have this issue. I tried signing in / out with no luck.
- Kovboy985 years agoNot applicable
I got access to EA Desktop on October 15 and installed it. I started everything normally and everything worked, but today I start it and it writes that my mail is not authorized for beta. When you try to log in to EA desktop, it says "an authorized account is required to use EA desktop"
- startx15 years agoNot applicable
Are you trying a new installation?
- Kovboy985 years agoNot applicable
Reinstalled and started, everything is fine, but after I closed it and started again, I again began to swear that an authorized account is required. First, I deleted it with a normal uninstall, and then I cleaned up the traces using RegOrganizer.
- BigbadTripp5 years agoNot applicable@Conan_live
I am also having the same problem. Did you solve that ? ?