Why does it say my EA PLAY membership is expired?
After renewing my Xbox Game Pass Ultimate subscription, as I update my Sims 4 game and check my library, the EA app, for some reason, thinks that I no longer have the subscription. I have my Xbox account linked and have never unlinked it. I'm very confused and am sort of just assuming that this is a bug. Wondering what I can do to fix it.
Update: the issue with the Game Pass Ultimate expiration error has been fixed. We appreciate you bearing with us while we were looking into it.
______________________________________Hey folks,
Thanks for reaching out to flag the error with us. We’re investigating things and will share any available updates on this in our main thread. Click the link below to head on over there:
I'll lock this duplicate thread in the meantime to help keep communications together on this.
- EA_Lanna
