Forum Discussion

j05uha's avatar
5 years ago
Solved

Xbox app won't connect to EA desktop, can't install any games through gamepass

The beta window will pop up for half a second and disappear and the xbox app will give me an error. I've reinstalled both apps.

  • Mini0nPT's avatar
    Mini0nPT
    5 years ago

    Got it to work!

    Had to go to help.ea.com and log in with Xbox Live. By doing that, I had to create a new EA ID (didn't ask to insert email or password). Once that was done, I unlinked the Xbox account from that new EA ID.
    Then logged out and logged in again with Xbox Live. This time, it asked me to log in with an EA Account so I inserted my main account and then both EA account and Xbox account were connected.

    Now I can download games (in the Xbox app, installing a game opens EA Desktop and installs it from there).

    Hope this helps!

27 Replies

  • I have tried everyting - UAC on, reinstallation EA and Xbox, linking accounts, nothing worked unless ... as last chance I removed Origin application and it was it !

    So let's check if you have Origin app installed and remove it, so only EA Desktop and Xbox app are left. 

    After removing Origin app I rebooted windows but maybe it is not necessary.

  • amazing, thank you so much. i don't know how you found this solution but I'm damn happy. no one else addresses this issue. i don't know why they don't just make it so you log in from the Xbox app instead of this ridiculous round about but I'm happy I finally got this * to work. thanks.

  • I fixed it by hovering over EA in taskbar, 
    right clicking the preview 
    'Maximize' window

  • Sterboi_Q's avatar
    Sterboi_Q
    Newcomer
    4 months ago

    i still cant install any EA games on xbox game pass on pc. says that my account is already linked, then once i create a NEW EA games account and link that it says it was successful. i go to install an EA game and it wants me to verify my email but they never show in my email. i go back to EA games website and link my second account manually and it says i already have linked that (new) account to that gamertag. i have 3 different accounts linked to my xbox account and can't $%&#ing verify ANY of them. It's actually incredible!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,859 PostsLatest Activity: 12 minutes ago