Product: EA DesktopPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe)Please describe ControllerWhen did this happen? (dd.mm.yy hh:mm) 29.09.21Summarize your bug i've recently just downloaded fifa 22 on my pc however, i cannot use my controller. when im on the main menu, soon as i move my analogue left or right it skips constantly so therefore cannot click on what i want.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? .What happens when the bug occurs? cannot play the game.What do you expect to see? .i've never filed a bug report so i wasn't sure what to say on some of them.is anyone else having problem with their controller not working with fifa 22? soon as i move my analogue it skips constantly and starts going mental. i have no problem using my controller with any other game just fifa.

@EA_JasonMy son is having the same issue while playing the game. As soon as he exits the controller is fine. he has a genuine Series X controller. We have uninstalled the game, restarted etc. Can't think of what else to do

Having the exact same issue as described above.I just purchased a brand new xbox series x wireless controller to play fifa 22 today. The controller works fine when plugged in with the USB C cable for Windows 10. But when using the wireless/bluetooth connection. The joysticks spam all over the place in the menu making it impossible to do anything. This is definitely an error with the game, and not my controller. As in other games it works fine, and in the xbox accessories app, using the test function. All aspects of the controller work fine and as intended when showing the inputs. Needs to be a patch/hotfix asap.

@EA_Jason for me, having to plug a cable in it is the only way for it to work.

Same here,just bought a Xbox one controller, with cable it works fine but with Bluetooth it glitches all over the place, I have a 360 wireless controller it works fine,I think game has something to do with this.

Can't speak for everyone but I am also experiencing these problems with the x-box one controller. In my case, I am not using the official Bluetooth. while playing other games I don't have a problem with the controller, it is only on FIFA 22 that I am having this played 21 with PS4 controller and did not had this issue at all.

Xbox Series X wireless controller not working with FIFA 22.

16 Replies

itssph
4 years ago
Hi EA_Jason,
Are you able to raise a proper bug report with the Devs for this? It affects the controller when using Bluetooth only. Every other game works fine (e.g. anything through Steam, any Xbox game pass game, Epic (Fortnite) etc.) it is just the Origin or EA Desktop overlay that is having these problems. One of the main workarounds is to disable the EA overlay and force the use of the Steam overlay - the controller then works fine. I've attached below the hoops I had to jump through to get my son's FIFA 21 working, the problem is exactly the same in FIFA 22 and the workaround using the Steam overlay still works. This should be all the proof you need to get this raised with the Devs please? It is a demonstrable, repeatable problem. Thanks.
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My son had the same problem running the Series X controller with PC version of FIFA 21. He is using EA Desktop. I've put together some instructions below to fix this. The key steps are check controller works with Steam big picture, disable game overlay in EA Desktop. Finally to add EA Desktop to Steam (not FIFA!)
Setup steps

EA Desktop
Disable EA desktop game overlay (Application, Application settings, In-game overlay)

Steam
Power on controller. Ensure the controller is working in Steam, test big picture mode.
Add EA Desktop as an external Steam game (not FIFA!)

FIFA 21 - Load
Switch on controller
Open Steam, run big picture mode
Open Library using controller
Open Games
Launch EA Desktop
Using mouse start FIFA 21

To confirm Steam overlay is working look for "Steam community" splash at bottom right, followed by "Config loaded"

FIFA 21 - Exit
Exit FIFA 21, ignore errors. If it says disconnected just wait a few seconds
In EA desktop top left click the three horizontal lines icon
Select Exit
In Steam big picture use back arrow couple of times until you get back to Home screen
Press power button icon and select Exit Big Picture
EA_Jason
EA SPORTS FC™ Team
4 years ago
Hi @itssph,

I have brought this up in the past, but in that instance I have seen one or two reports that the EA app crashes. In the examples that I have seen here it doesn't crash, but from what I see in this thread you are having some issues with FIFA recognizing controller inputs correctly and only for FIFA.

I'll be sure to bring it up again that it only gives issues when using the controller via Bluetooth (third party dongle and not the official Xbox dongle) and that it works when using a wired connection.
itssph
4 years ago
@EA_Jason Thanks, yes issue only apparent on Bluetooth, but as I say every other controller overlay (Steam, Epic etc.) handles the same setup without issue. Thankfully the Steam overlay kludge works for now....
Priyanshu__0098
4 years ago
Hi,
I recently got a new controller, and I am facing a similar issue, the controller seems to work fine when connected with USB and is recognised as XBOX one controller. After the firmware update of my controller, the Fifa is not working properly and doesn't seem to identify it as XBOX one controller. and it identifies as Bluetooth LE xinput device on Game controller in windows

Since FIFA only allows genuine controllers for its games for a long time, can you provide a patch that configures our updated controllers so that it is identified as XBOX one controller in Bluetooth mode as well?
aCruV
3 years ago
Guys it fixed!! After updating windows to Windows 11 22H2 it fixed the issues with the controller!
nico_95p
3 years ago
Hi,
I have the same problem with the EA App, I have an EA Play subscription.
The controller doesn't work correctly when I use it in wireless mode.
I have a new Microsoft XBox Controller purchased on november 2022.
So yesterday I tried this steps:
- uninstall EA app
- download older Origin App from the web (you can find it easily searching on Google)
- Install older Origin App and sync the games (the app do it)
... and IT WORKS!!!!
Now the controller works like a charm (IN WIRELESS MODE!!)

I hope my answer is helpful.

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Xbox Series X wireless controller not working with FIFA 22.

16 Replies

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