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TkrBel's avatar
TkrBel
Newcomer
7 hours ago
Solved

"You Don't Have Access" error in EA app for Steam Game Sims 4

I recently purchased the Steam Sims™ 25th Birthday Bundle. Sims 2 works great, Sims 4 gives the error "You Don't have Access" I have tried all the troubleshooting tips I can find on the forums, and n...
ea app functionality
error
pc
steam
  • EA_Shepard's avatar
    EA_Shepard
    6 hours ago

    Thanks! When you log into the EA app itself (Not Steam) try switching the account you log in with.

    For example, when you launch the EA app in general, if you log in with your Steam account, try your EA account and vice versa. Then test out launching the game both ways. 

TkrBel's avatar
TkrBel
Newcomer
6 hours ago

Of course.

 

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
6 hours ago

Thanks! When you log into the EA app itself (Not Steam) try switching the account you log in with.

For example, when you launch the EA app in general, if you log in with your Steam account, try your EA account and vice versa. Then test out launching the game both ways. 

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