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EA_Edu
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2 months ago

Olá Nerus_Nexus 

Vou sugerir que tente um Clean boot, esta é uma forma de executar o windows com um numero minimo de aplicativos e processos e permite identificar se algo possa estar a criar um conflito. 

Se o problema continuar deixe aqui o seu Dxdiag para que possamos verificar o seu sistema. 

  • Nerus_Nexus's avatar
    Nerus_Nexus
    New Novice
    20 days ago

    Simplesmente tenho um problema sem solução então?

About EA app Problemas técnicos & bug

Está tendo problemas com o EA App? Junte-se a nós para relatar erros e encontrar ajuda com downloads, DLCs, compras e erros de login.1,346 PostsLatest Activity: 2 hours ago
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Simplesmente pesquisei tudo possível sobre esse erro e ainda não consegui resolver, não consigo instalar o app para jogar os jogos que eu COMPREI. me parece que o instalador não consegue baixar ou instalar o EABackgroundService.exe direito, não sei mais o que fazer.

Nada disso funcionou.

","kudosSumWeight":0,"postTime":"2025-03-21T09:54:05.077-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message12034171AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/ea-app-technical-issues-pt/4418/1/Screenshot_1.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:erro","text":"erro","time":"2023-10-06T15:26:43.142-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:falha","text":"falha","time":"2025-01-30T12:15:58.332-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:funcionalidade ea app","text":"funcionalidade ea app","time":"2025-01-30T14:44:45.572-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:instalação","text":"instalação","time":"2025-01-31T09:28:12.047-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:pc","text":"pc","time":"2024-07-15T13:50:17.283-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDY","node":{"__typename":"Tag","id":"tag:problemas técnicos","text":"problemas técnicos","time":"2024-09-30T03:02:20.845-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDc","node":{"__typename":"Tag","id":"tag:steam","text":"steam","time":"2024-07-20T18:42:23.164-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12034171_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":67},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Simplesmente pesquisei tudo possível sobre esse erro e ainda não consegui resolver, não consigo instalar o app para jogar os jogos que eu COMPREI. me parece que o instalador não consegue baixar ou instalar o EABackgroundService.exe direito, não sei mais o que fazer.

Nada disso funcionou.

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Olá Nerus_Nexus 

\n

Vou sugerir que tente um Clean boot, esta é uma forma de executar o windows com um numero minimo de aplicativos e processos e permite identificar se algo possa estar a criar um conflito. 

\n

Se o problema continuar deixe aqui o seu Dxdiag para que possamos verificar o seu sistema. 

","body@stringLength":"876","rawBody":"

Olá  

\n

Vou sugerir que tente um Clean boot, esta é uma forma de executar o windows com um numero minimo de aplicativos e processos e permite identificar se algo possa estar a criar um conflito. 

\n

Se o problema continuar deixe aqui o seu Dxdiag para que possamos verificar o seu sistema. 

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Simplesmente tenho um problema sem solução então?

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