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CplAntunes93's avatar
CplAntunes93
Newcomer
7 days ago
Solved

My account was hacked, dont know what to do!

So my account was hacked and guess what, already pre ordered Battlefield 6 in it!!
I have the payment recipt, and i have the original email the account was created and the phone number associated to that account the Mr Hacker already removed and i also have the back up email that was associated to the account aswell but of course it got removed aswell!
This is my 3rd account that got stolen today, BSG account is gonne along with Ubisoft and EA suport not even responded to my emails! Help Please?

 

(CM: Thread moved from PT to EN. Please post in the language of the board per rule.)

account info
  • EA_Aljo's avatar
    EA_Aljo
    6 days ago

    Hi there. We have an article here with more information on hacked accounts, but you'll have to get in touch with an advisor for assistance with this. Unfortunately, we can't help with hacked accounts over the EA Forums.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there. We have an article here with more information on hacked accounts, but you'll have to get in touch with an advisor for assistance with this. Unfortunately, we can't help with hacked accounts over the EA Forums.

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