Forum Discussion

Iesyraff18's avatar
Iesyraff18
Rising Newcomer
1 day ago
Solved

Account linking with steam

I don't know how when i start game NFS Heat on Steam-PC its show my account was banned but when i want to link the account with steam i'ts show the different email to receive the code, and i don;t know which account that ea link with, please i wanna play with my friends ASAP

 

  • Hi Iesyraff18​,

    Iesyraff18 wrote:

    when i want to link the account with steam i'ts show the different email to receive the code...i don;t know which account that ea link with

    Usually, it's set up with the same email address you've sent your codes to. To be sure, though, let's try something:

    1. Log in to the EA account using the email address you see listed for the verification code
    2. Once inside the EA account, head to your 'Connected Accounts' page,
    3. Check if there is a Steam account linked that matches your Steam account. 

     

    Iesyraff18 wrote:

    NFS Heat on Steam-PC its show my account was banned

    You can also check if you've received a ban by going to the Penalty History tool once logged into the EA account. You’ll be able to see your full history across EA games, including any active warnings or account actions. If you think there's been a mix-up, you can appeal a ban using these steps: How to appeal a lock, ban, or suspension

    - EA_Lanna

2 Replies

  • Iesyraff18's avatar
    Iesyraff18
    Rising Newcomer
    4 hours ago

    Hi, i already follow your step but when i want to connect account with steam, it show my steam already linked with another ea account that was not my account after i click sign in and allow, then its show steam linked account found as picture 2

     

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi Iesyraff18​,

    Iesyraff18 wrote:

    when i want to link the account with steam i'ts show the different email to receive the code...i don;t know which account that ea link with

    Usually, it's set up with the same email address you've sent your codes to. To be sure, though, let's try something:

    1. Log in to the EA account using the email address you see listed for the verification code
    2. Once inside the EA account, head to your 'Connected Accounts' page,
    3. Check if there is a Steam account linked that matches your Steam account. 

     

    Iesyraff18 wrote:

    NFS Heat on Steam-PC its show my account was banned

    You can also check if you've received a ban by going to the Penalty History tool once logged into the EA account. You’ll be able to see your full history across EA games, including any active warnings or account actions. If you think there's been a mix-up, you can appeal a ban using these steps: How to appeal a lock, ban, or suspension

    - EA_Lanna