Forum Discussion

popSIeMP's avatar
popSIeMP
Rising Newcomer
20 days ago
Solved

Account was Recovered, but EA won't lift the Ban

Hi everyone, I just recovered my hacked account yesterday. I already changed the password, and turned on 2-factor authentication but EA won't lift the ban. I already submitted an appeal but th...
accessibility
discussion
ea help
feedback
  • EA_Aljo's avatar
    EA_Aljo
    20 days ago

    Hi there. Thanks for reaching out. If the reason for the ban is having your account taken over, please open a case with an advisor. Make sure you do this from the account that is actively banned. Cases can be opened by using the 'Contact us' button at the bottom of this page. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
20 days ago

Hi there. Thanks for reaching out. If the reason for the ban is having your account taken over, please open a case with an advisor. Make sure you do this from the account that is actively banned. Cases can be opened by using the 'Contact us' button at the bottom of this page. Thanks!

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 16 minutes ago
4,505 Posts

Recent Discussions