Forum Discussion

26_PAIN_26's avatar
26_PAIN_26
Newcomer
7 hours ago

Anonymous email address associated with my account

Hey everyone, I've had my EA account since 2014, and this has never happened to me before: I have an anonymous email address linked to my Xbox One account that I can't unlink because I don't know what the email address is. The email address is this: 6f*****@anonymous.ea.com

How can I resolve this issue? It’s frustrating to buy an EA game and not be able to play it because my Xbox account has been logged in with that email address for years.

account info
account linking
ea help
technical issues

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    26_PAIN_26​ 

    We cannot help with this directly here on EA Forums. We need an EA Advisor to verify your identity/account ownership before making any changes. Please make contact with an EA Help Advisor for assistance.

    EA Help

    Thank you. EA_Barry.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 40 minutes ago
4,907 Posts

Recent Discussions