Forum Discussion

GorgutzWaaagh's avatar
GorgutzWaaagh
Rising Newcomer
4 days ago

Are the forums for games just dead?

What purpose does the forum or any "support" entity of EA even serve? In the information age, you cant get prompt responses on game-specific forums here, and of all the threads I have read in this area, the community managers basically say "there is nothing we can do." Why even run the things if you are either hamstrung into being unable to do anything, or are fundamentally unwilling to provide any help?

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1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    I think you are confusing a support site with a community site GorgutzWaaagh​.

    Direct 121 support is provided by our live support

    On the forums we are community driven, it's about creating a space where players can help players and there's also a number of us CMs here to help where and when we can.

    We cannot get to every post but we try to get to as many as possible and support where we can.

    Darko

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