e1d004836b06b134
25 days agoRising Newcomer
Cannot reset password, EA will not help (unless you want to wait HOURS for them)
I have tried to log in to my account using my ID but cannot find the password. And when I try to reset it the password wants to go to an OLD email that has not been in use for YEARS. Trying to get help from EA itself is useless as they simply refer you back to the same pages for resetting passwords. I tried that ‘chat’ but it has wait times of over 4 hours and they apparently expect you to WAIT at your computer for all that time if you want help. Trying to get help through the email provided by the site was also useless as it simply prompts them to open a chat window, and if you haven’t responded because you can’t wait upwards of 4 hours for them to respond, they close the chat. I’m appalled at the poor customer service of EA.