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BiggestJilm's avatar
BiggestJilm
Rising Rookie
31 days ago

Can't unlink or sign into EA account because email is deleted

This seems like a very unique issue, but basically I have been using an EA account that I made about 10 years ago to play Battlefield 4 and other EA games like battlefront on the Xbox, etc. I have since been using a different email for my daily life but tried to get early access to the BF6 beta, which requires you to sign into your account to get the code. The problem now is that they are sending a 2-factor authentication code to this old email that I haven't used in almost a decade which I cannot sign into anymore because it looks like Yahoo decided to delete it (probably due to inactivity). 

So I now cannot get access to these verification codes to sign into the EA account, I cannot get the beta code, and when I tried logging into BF4 last night they said I needed to sign into my EA account again to play online (this has never happened before). AND NOW I can't play any EA title because I can't verify my email anymore, so my Xbox account is just linked to this dead EA account that I am unable to unlink or delete to make room for a new account (the one I'm using to make this post and hopefully link to my Xbox profile).

Is there even a solution to this? EA support has been very slow and I'm bummed that I can't play any of these games anymore. I know I brought this issue onto myself but I wasn't really thinking about these things when I was young.

23 Replies

  • SGTBUC's avatar
    SGTBUC
    Seasoned Newcomer
    23 days ago

    Well i finally got talikn to a rep in chat on ea contact.... got my xbox tag but in doin so i lost all saved data that was linked smh the rep that was helpin me said there was nothing he could do about the data 😔 😞 but least i got the tag back hmmm yh just out of spite i just dont want to even buy a EA game again tbh like yh great you got my xbox tag back but all that time and money on all the battlefield and star wars games i paid for and sunk countless hours into is now gone! EA you suck! 

  • SGTBUC's avatar
    SGTBUC
    Seasoned Newcomer
    23 days ago

    Yo so if u read down youll see i was havin issues to but if you wait on the contact chat a human will text talk with you i had dude called Jose he was awesome however if they get your tag back just know you will NOT get the save data with it! It so dumb bro i got my tag but lost everything. Im never buyin ea again 

  • mine is almost the same, the difference is that mine is linked to a fradudalent EA account with a disposable mail and for some reason they cant figure that out and help me.

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