Hi EA I am writing to try and change my email that I made my account with I made this account back in 2019 with my mothers email, I no longer have access to this account and want to change the email to my own is there any possibility that I am able to do this please help.
Community ManagerHey Aaj465,
If you no longer have access to the email address associated with the EA account, you'll want to reach out to our support team directly so they can help update those account details.
The steps on this page would typically help you update that information, but in this case, it'd be best to use the Contact us option at the bottom of that page. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. If you're receiving any pushback from the NextStep bot, feel free to use this web form instead.
Let us know how it goes, thanks!
Community Manager
Community Admin
