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Kubena27's avatar
Kubena27
Newcomer
12 days ago
Solved

Contact EA

So i need to contact EA beacuse of a linking issue i have on my EA account. 

My EA account was linked to 2 playstation accounts that doesnt exist anymore, i logged in and unlinked those accounts  but now i cant link my ea account to any other PSN accounts? 

Like i dont really feel like having to create a new email i will never ever use, to create a new ea account i dont want to have, and then create a new psn account as my current one forced to me to link it to a burner ea account that i have. 

All i want to do is play the skate. Playtesting but i cant as the email that was accepted is linked to an account that i cant link to any psn accounts at all. 

Yes i know about the fact that you can only link one psn account to one ea account in their lifetime, but i did these links more than 10 years ago and i also linked 2 playstation accounts to the same account so i know that wasnt true when i did it.

I probably phrased this horribly, but i hope anyone can help me to find a way to contact EA.

account info
  • EA_Aljo's avatar
    EA_Aljo
    12 days ago

    Hi there. You'll need to open a case with an advisor to see if they can help with this. Please follow the instructions here. Thanks!

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hi there. You'll need to open a case with an advisor to see if they can help with this. Please follow the instructions here. Thanks!

  • Angryfish91's avatar
    Angryfish91
    Seasoned Newcomer
    2 days ago

    I am having the same problem but every time I try to contact support it just says thanks for submitting the issue, your next step is to read one of these pages...? The submission doesn't show up within my cases. It seems to be impossible to actually submit a ticket and regain access to the games?!

  • BiggestJilm's avatar
    BiggestJilm
    Seasoned Newcomer
    2 days ago

    Same with me, I don't get a confirmation email about the case and it looks like it just disappears. I haven't heard from EA in 3 days still about my cases

  • danteleon1227's avatar
    danteleon1227
    Newcomer
    6 hours ago

    Same here it just seem like they don't really care to help I made a case with my psn account being linked to dead friends email and everytime I long in it it takes me to his email when I sign to anything Ea I asked for help all I got was update saying "Resolved" but no proof what work was done and yet it still asks me for his email sign in try to connect to advisor and always seems no matter what time of day there alway 99 plus people a head of you waited for 4 hours just to update and say no agent available and case was updated to can't solve issue  so in the end if I can't play no ea games then might as well get refunded for every e.a game I own so I can rebuy and play on a different psn 

  • Ant0114's avatar
    Ant0114
    Newcomer
    6 hours ago

    Won't let me talk with anyone on support anymore

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