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anon366083's avatar
anon366083
Newcomer
3 months ago

Deleting a deceased person account

I need to delete my husband's account. I know his login name/email address and the password but they want to send a verification code to the email address that he had long ago forgotten the password to and I do not know so cannot get into his account to delete it...so how to I contact EA to delete it?

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 months ago

    anon366083 

    Please make contact with an EA Game Advisor for assistance.
     
    Click the following link to get started:
     
    https://help.ea.com/help/faq/using-ea-help/
     
    Thanks.

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