EA Account Disabled help!
I recently downloaded the open beta Battlefield 6 to my playstation 5, i was met with a mesaage to reset my passwaord with a QR code provided at prompt, i scanned the QR code and Error404 come up. i then made a new EA account thinking this would fix everything but soon as i went to link to my PSN account i got a message prompt stating i already had an ea account linked to my PSN account. i have tried every method using EA help. made a claim and yet no reply, there is no live chat or help support number to call to have this fixed. please somebody shed some light on how to fix this issue, i seriously dont know why it is this hard to fix, EA needs to find a better solution for this as many people i know who havent used there ea accounts in years are in the same boat, most of them happen to be Call of duty battle royal players and was excited to hear the hype around Battlefield 6 dropping soon. it has put them all of from wanting to purchase as this headache around same issue is very common for all of them.
Hey alexterito,
If you're getting an error message saying your PSN account is already linked to an EA account, but the email address appears disabled, it means the EA account credentials have expired, and you can reset the password to reactivate it.
If resetting the password doesn't work, you might have registered a new EA account using the same email address. In that case, you can try changing the email on the new EA account and resetting the password once again, it should then correctly reactivate the old EA account.
If the above doesn't work, please hang in there to hear back from the Customer Support team you already reached out to. An advisor would need to have a closer look at the account; I appreciate your patience with this!
