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Mubaris_khan's avatar
Mubaris_khan
Seasoned Newcomer
2 days ago
Solved

EA account linking system is basically the final boss of gaming paperwork

I am trying to link my Steam account to my original EA account, but I am unable to do so due to a cooldown restriction. I have been in contact with EA support for a month regarding this, and I am bei...
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  • EA_Darko's avatar
    EA_Darko
    2 days ago

    Hey Mubaris_khan​ if being told that you must wait for a period of time before linking accounts, then this would be the case.  And there would be nothing we could do to speed it up.

    The account unlinking article does call out the 6 month time frame.

    Linking other accounts and then merging later means that you may lose data, unlocks and so on.

    We can pass the feedback on to the team.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 days ago

Hey Mubaris_khan​ if being told that you must wait for a period of time before linking accounts, then this would be the case.  And there would be nothing we could do to speed it up.

The account unlinking article does call out the 6 month time frame.

Linking other accounts and then merging later means that you may lose data, unlocks and so on.

We can pass the feedback on to the team.

Darko

  • Mubaris_khan's avatar
    Mubaris_khan
    Seasoned Newcomer
    1 day ago

    But the reason I unlinked a month ago was that I didn’t recognize the generated username, as shown in the reference picture I uploaded. I was trying to link it to the same email I used before, but EA Support forced me to unlink it. Now that I’m trying to relink, I’m getting a 'wait 6 months' error. The only solution now is for EA Support to manually link the account I was originally using so I can finally download the games I paid for and enjoy them during this brief period of happiness in my life

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      19 hours ago

      Understand the frustration Mubaris_khan​ but we cannot help you get around the relinking restrictions.

      You will need to wait for the time to pass.

      Darko

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