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Gubugames1

Rising Newcomer

8 days ago

EA account not linking to Xbox- KWS not working

Rising Newcomer

8 days ago

i was told by the person on the chat to post this here and just until they figure it out

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EA_Cade
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5 years ago

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If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:community-hub-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:community-hub-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"EA Community Discussion","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":609,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-08T02:22:40.738-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":51,"name":"Rising Newcomer","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5473581":{"__typename":"User","id":"user:5473581","uid":5473581,"login":"Gubugames1","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"rank":{"__ref":"Rank:rank:41"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-31T19:52:10.476-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:12069871":{"__typename":"ForumTopicMessage","uid":12069871,"subject":"EA account not linking to Xbox- KWS not working","id":"message:12069871","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:5473581"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-forums-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:12069871"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12069871"},"body@stripHtml({\"truncateLength\":200})":" My xbox gamertag was associated with an underage account. the account verification process from KWS is not working so basically the gamertag became useless. I created a new EA account and changed the...","body@stringLength":"548","rawBody":"

My xbox gamertag was associated with an underage account. the account verification process from KWS is not working so basically the gamertag became useless. I created a new EA account and changed the Xbox account's gamertag to be an adult account thinking that this will solve it but that did not work either. EA is not letting me link to the old account even though the tag has been updated.

EA chat says there is an issue with child account verificiation and there is nothing they can do until that is resolved. any information?

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i was told by the person on the chat to post this here and just until they figure it out

","body@stringLength":"95","rawBody":"

i was told by the person on the chat to post this here and just until they figure it out

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Forum Discussion

EA account not linking to Xbox- KWS not working

[INFO] Make sure you meet the minimum requirements (PC/Mac)

cannot respond to my support tickets

I can't use my nickname.

Support ticket "waiting on player" provides no possibility for communication.

Lost access to my email account

can’t unlink xbox