mjs38oyyd84g
4 days agoRising Newcomer
EA Account Recovery Impossible Without Old Console
Hello, I created this new EA Account only so I could post here, because I cannot access my original EA Account. My original EA Account is more than 10 years old. I know the password, and I still ha...
- 4 days ago
Hey mjs38oyyd84g,
The EA staff here on EA Forums can't help you otherwise, as we don't have visibility into your account or the recovery process.
If our Customer Support team was unable to help you recover access to the account and has confirmed there's no alternative or escalation path, we can't change that.
You can reach out to our Advisors to try the recovery process again; however, I can't promise there'll be an alternative in your circumstances, and to play EA games again, you might need a new PSN ID and an EA Account correctly linked.
Thank you for your patience with this.