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Hi there, @Muffinsmusher
Unfortunately, we're not able to help with this over Answers HQ. You'll need to open a case to get in touch with an advisor. According to the message in your screenshot, it looks like you're not connected to the internet. That or possibly you have a firewall up blocking access. Make sure you can get connected and then try opening a case here. Thank you.
- Muffinsmusher2 years agoRising Novice
Like I said, nobody answers the tickets.
- EA_Aljo2 years ago
Community Manager
Do you keep resuming your case? If so, that pulls it from the queue and causes a delay. Just open the case and wait for a response.
You have several cases open. Please wait for a response.
- Vasco577 days agoRising Newcomer
They aren't the only one, ive been waiting and haven't received a response. This is the worst and most unfriendly user interface ive ever seen not to mention TERRIBLE customer support. All I want to do is unlink an EA account from my ps5 and its taking hours to even get a response. You people suck.
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