Forum Discussion
EA_Pythia
Community Manager
22 days agoHello 1b268c735d24d5d3,
what exactly happens, when you try to use the refund tool?
BiblioGeek
4 days agoNewcomer
I have the same problem with the refund tool. In Step 1 it says: You don't have any eligible games or a history of refund requests. Yet when I go to Order History, the Sims 4 Get Together is clearly there. I ordered twice since it was so slow to respond, I thought the order did not go through.