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Ramonesno1's avatar
Ramonesno1
Newcomer
1 hour ago

Email Address is not mine.

Good day, EA team.

My Steam Account was hacked last 2025 but thankfully got it back. BUT I did not know that the hacker also hacked my EA account. The Hacker change my email address that I don't have access to and also got my EA account penalized for the hacker's action. Can I retrieve my account and email back or is there anything that I can do? Can I unlink my EA account to my steam? Now I bought Battlefield V and can't play with my friends because of what the hacker did. Thank You for answering. That EMAIL ADDRESS IS NOT MINE! and I DON'T HAVE ACCESS TO IT! **bleep** HACKER!

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    59 minutes ago

    Ramonesno1​ 

    If you do not have access to the email address on your account, we need you to contact an Advisor to verify your identity and hopefully regain access to your account. Please make contact with an EA Help Advisor for assistance with this as follows:

    EA Help

    Thank you.