Email address on EA account no longer valid
All I wanted was to play The Sims 4 on my MacBook when I'm away from my PS5, but when I logged into the EA app on my Mac with my PS account, it didn't transfer my progress. Not only that, but I could...
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EA_Poppy
Community Manager
Community ManagerHi hairy_sallyVI,
You wouldn't be able to transfer game data from your PS5 to Mac, since your game progress is linked to your PlayStation and The Sims 4 doesn't suppport cross platform progression.
As for your issue with the email address, you would need to reach back out to EA support and tell them that you no longer have access to the email address on your EA account. They can then try and verify you as the owner of the account through different means.
Keep in mind that you will be asked for various information about your EA account so make sure you have as much information ready as possible.
You can find some useful information on getting access to your EA account here.
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