I’m trying to contact EA so they can change my email address because I cannot remember the password for the Yahoo Mail I used to create my account and the number I tried contacting the person who has my old number but never got a response to get the conformation code to reset the mail password or even try to get back into it is there anyway someone can help me or is there a way I can get in touch with a actual human from EA support and not the ai support they’re using.
Community ManagerHi there,
Since you don’t have access to your email address, please use the Contact Us button at the bottom of the EA Help page to reach our support team. They can try to help recover your account.
To help them recover your account as quickly as possible, have this info ready:
A bot will first collect some information from you. For account-related issues, you should see the Chat with us option afterward.
Thank you.
Hey, dude, just solved this problem after seeing this reddit post. EA help is literally useless, hope this helps
1. **Download the EA Desktop app** on your computer.
2. On the login page, choose **“Email or EA ID.”**
3. Enter your **EA ID** (your PS, Xbox, etc. ID) — your email address should work as well.
4. Then click **“Forgot your password or want to create a new one?”**
5. Enter your ID or email address again on the new screen that appears.
6. **Important:** click **“Continue on a trusted device.”** This will let you change your password directly from your console, without needing to log in through the app.
7. Turn on your console and launch an EA game you’ve played recently.
8. A **“Change your password”** pop-up will appear. Change it and confirm.
9. A verification screen will then ask you to confirm your email address and phone number.
10. Update your email, receive the confirmation code, then do the same for your phone number.
11. Confirm everything…
Community Manager
Community Admin
