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87vi0npnu9fu's avatar
87vi0npnu9fu
Seasoned Newcomer
2 months ago
Solved

Email Linked to EA account was Deactivated

I have chatted with the EA chat support for the past 4 days, countless hours have been spent. Here is a sum of my issues.  new Xbox console, the old console doesn’t work, I have never logged into EA...
  • EA_mplsnow's avatar
    2 months ago

    Hey 87vi0npnu9fu​,

    Sorry to hear that live support wasn't able to find a solution for you after hours of communicating. 

    If you no longer have access to the email address registered to the EA account, you'll need to continue reaching out to our live support team so they can help update those account details. We aren't able to discuss account information or support account-related requests here on the forums, so I'm afraid we'll need to redirect you to live support, as they have the right tools and records to help. 

    Feel free to include a link to this thread when speaking with an advisor so they have more context. Let us know how it goes, thanks! 

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