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mohab744's avatar
mohab744
Rising Newcomer
9 hours ago
Solved

Email Locked

i want to change my email because my current email is locked and i can't do anything without email and iam trying to contact customer support but i always get an advisor will send email to you soon m...
  • EA_Darko's avatar
    8 hours ago

    Hey mohab744​ issues with email like this can be really frustrating.

    What did our live support team say when you spoke with them, did they attempt to verify account ownership with you?

    If you can't verify account ownership with the team then it would be worth reaching out to your email provider to see if they can assist you in gaining access to your email account again.

    You can find more information on troubleshooting this issue here in this help article

    Let me know how you get on.

    Darko

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