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purpluc's avatar
purpluc
Rising Newcomer
7 months ago

Endless support loop

I have just spent hours trying to access live chat to resolve issues with sims 3, but I am unable to create or reopen a ticket that gives me access to live chat. Following either submitting a new ti...
ea help
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi purpluc​,

I'm really sorry that you're unable to contact EA Help. Can you please let us know what product and topic you're selecting when trying to create a ticket? 

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