Forum Discussion

Quelastra's avatar
Quelastra
Seasoned Newcomer
8 months ago
Solved

Error 409

I keep on getting this error when trying to subscribe to SW:TOR, mind I haven't subscribed in years, and for security reasons, I changed my email and put in a different security key app than what I used originally. I've done some scouring, and various people have said to link to the EA account. Okay...how? There's no button for it, my EA account is old as dirt, shows my old cartel coin purchase being back in 2012 - is it because I had to change my email on my swtor account? If so, I already changed it on my EA account, or did that make an entirely NEW EA account without my awareness/knowledge when I changed my login information for swtor, and now changing my email in my old EA account will have been for nothing?

When did all of this get so convoluted and frustrating? I understand security things, but c'mon, it shouldn't be THIS terrible to handle things, or problem solve.

  • Hi Quelastra​,

    Your accounts would remain linked, even if you change the email address on the EA account. It might help here, if you reset the password for your EA account. This wouldn't change any of your SWTOR data, but might resolve this error code. 

    If this doesn't help, please reach out to SWTOR support here for further assistance. 

3 Replies

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi Quelastra​,

    Your accounts would remain linked, even if you change the email address on the EA account. It might help here, if you reset the password for your EA account. This wouldn't change any of your SWTOR data, but might resolve this error code. 

    If this doesn't help, please reach out to SWTOR support here for further assistance. 

  • Quelastra's avatar
    Quelastra
    Seasoned Newcomer
    8 months ago

    May have to do that, because it's not showing up at all in my EA profile as a linked account. Thank you <3

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Okay, then it might not be linked after all, Quelastra​. But SWTOR Support would be able to help you better with this so do reach out to them. :) 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 3 hours ago
3,680 Posts