Formal Appeal: Account Compromised by Hacker & Technical Barrier to Support

Hey Iambookdontcar​, have you appealed the ban with the team?

If not then you can do so here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/ 

We are not able to help with account issues here, if our live support team has advised they cannot help with the account then this is likely due to the ban. Once you have appealed the ban then our team can help you resecure your account.

Darko