Getting New Backup Codes

Hey there, if you're not able to generate the codes yourself, please feel free to reach out to EA Help for further assistance: https://help.ea.com/en/ea-account/ 

Hi i have tried this but cant get an option to generate NEW codes. pl help

Hi ballwrath,

To generate new backup codes you need to:

•  Go to Security and Privacy 

• Select the option to change your Two-Factor authentication: 

• You will be prompted to enter your verification code, and on the next screen, you will see an option to generate new backup codes. 

Let us know if you have any further questions,