HELP - cant unlink my psn from old email account

Question

Like many others when I boot up the bf6 beta i am sent a verification code email to an email address that I can no longer access. &nbsp;I cant go in and unlink my psn from this account and link it to my new account that has an active email because I can’t receive the verification emaill. Have opened case #218348134 and have sat in the chat queue going on 6 hours now with the time to get to an agent never goes down. Is there a email to correspond with? Or will I just never receive a response. Incredibly frustrating that there are no alternative methods to authenticate and EA provides no service whatsoever&nbsp;

steve9112345 · Answer

Encountered the same issue, opened a case with them a couple hours ago. They've just closed it stating the advisors aren't able to deal with the request. Load of garbage that is, just another reason to stay away from any and all EA games for me. Multiple hours to get in touch with support services and they are unable to provide adequate support anyway. Incompetent from top to bottom.

xshannonstaceyx · Answer

Good luck getting it sorted. At least you managed to access chat. I've had no luck with that either. I got an early access code for the Bf6 beta yesterday from watching people steaming on twitch and it's useless. No response to my case either. Shocking customer service.

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HELP - cant unlink my psn from old email account

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