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Auldman's avatar
Auldman
Rising Newcomer
24 days ago

help link xbox

so am trying to link my xbox to EA  but having an issue due to .accounts cant be linked because  my xbox account  is already linked to another ea  account .........however the email address shown is an outdated and now defunked by around 30 years . 

any help with this would be brilliant

8 Replies

  • same problem here, moms old hospital email that is impossible to access since its been deleted and not employed there anymore

  • blade_clark's avatar
    blade_clark
    Rising Traveler
    24 days ago

    Even if the email address is deactivated, you should still be able to log into the account. as the email just becomes the username.

    Once inside just unlink the xbox account

  • KANDYGOAT's avatar
    KANDYGOAT
    New Novice
    24 days ago

    You cant login to the account because everytime you go to login it it has to send you a verification code to that email...... and i cant get into that email to put the 6 digit code in.

  • Auldman's avatar
    Auldman
    Rising Newcomer
    24 days ago

    nope email doesn't exist anymore 

  • KANDYGOAT's avatar
    KANDYGOAT
    New Novice
    24 days ago

    this does not help because we cannot access the email that the verification code is going to to get into the accounts tab to unlink platforms

  • Ant0114's avatar
    Ant0114
    Seasoned Newcomer
    23 days ago

    Been waiting for quite literally 10 hours on my case and when I try to open a new one or "resume" it this is what i get.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    20 days ago

    KANDYGOAT​ if you cannot access the email, you must contact EA Help for assistance. The wait times are longer than usual due to beta releases. 

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