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sorendansker's avatar
sorendansker
Newcomer
8 hours ago

How am I supposed to contact support?

Hi. It's been mentally draining me for hours. I am unable to find any link or anything towards getting my account unlinked from steam. I literally have 2 accounts. One account is linked to steam and I need to unlink it or change e-mail address, which I am unable to do so, as I have no longer access to that e-mail address associated with the account where Steam is linked with.

 

The whole process and possibilities are terrible. No support, no live chat, no ticket support, just useless links and tips.

accessibility
account info
account linking
ea help
login issue

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    I'm sorry to say, we cannot help with account related issues over the EA Forums. You'll need to open a case with an advisor for assistance with this.

  • sorendansker's avatar
    sorendansker
    Newcomer
    7 hours ago

    How can a person not be the owner, when you get automatically signed-in to the EA app with the account associated with Steam?

  • sorendansker's avatar
    sorendansker
    Newcomer
    7 hours ago

    I am unable to unlink my account. I cannot pass the verification of your system. I literally sync with my Steam while playing Star Wars game and I am unable to fix it? What is this system?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi there. You'll need to open a case with an advisor. That can be done by using the 'Contact us' button at the bottom of this page. Thanks!

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