How to contact EA support via EMAIL.

EA Pro Pass bugged my F1 25 game. When the pass expired, the app stopped detecting that I own the game and it says "Online features not available". I've had this issue before, somewhere in July-August and I solve it through the Email Support. Now I have the same issue and the guys on the live chat said that they can't help. They sent me the link to appeal a ban......, but I am not banned so what could I appeal. Not to be rude or anything, but the live chat is useless.

Hi Al3x1onut​,

The team that supports live chat is the same support team you connected with before.

Al3x1onut wrote:

Anyone got the address?

We don't have an email address for support cases that I know of. All cases now go through the EA Help site.

Al3x1onut wrote:

The guys on the live chat can't help me with my problem.

Sorry to hear that. What seems to be the problem? Maybe there's something I can suggest to help you with it.

- EA_Lanna