I am angry

Question

What can I do to get some help from EA... I know they dont care about us, but im trying to get ANY F... help for like 2 month...

EA help is bs.... and that is kind from me, bc even if you find the RIGTH contact us button, it dosent even do anything, just sayin:

An advisor will email you soon
Your case number is #918767838
Stay tuned for a separate email from one of our advisors

AND THEN NOTHING HAPPENS.....

And even this forum, i needed 20 solid minutes to get there to find this thread opening button... and please dont think I'm not the brightest... I'm a programmer so I need to find soulutions for problems daily...

Please anybody this is my cry for help to get help, i dont even have that big of a problem, but i need support to help me with it, and PLEASE do something with your support beacuse it is nonexistent, I dont dont even understand how you cant pay SOME people to do it, we pay so much money to you...

ea_mplsnow · Answer

Hey Cazuar_Player​,&nbsp;
Sorry to hear about the difficulty contacting support. We have a lot of channels, so it can get a bit confusing.&nbsp;
Can you share more information about the problem you're looking for help with? While we can't directly support account-related requests here on the forums, we'd be happy to see if we can help, and if not, we'll point you in the right direction.&nbsp;
Generally speaking, if you're receiving pushback from the NextStop bot or are struggling to locate the right 'Contact us' button, please feel free to use this web form instead. Once you fill out the form and are redirected, you'll see self-service options for relevant support articles, along with the option to chat with an advisor, depending on the issue you select.&nbsp;
If you'd like to take a look, we have more information on how the forums work over here: New to the EA Forums? Start here! Let us know what you're hoping to get help with, and we can continue from there. Thanks!&nbsp;