I did not create an EA account!
I did not create an EA Account but i received several emails for account activation. I changed all my passwords but couldnt delete this Ea account. Could you pls help? EA ID: chkyyNYSHmaENI
Forum Discussion
Hi chkyyNYSHmaENI,
It might be worth contacting EA Help in this case. If there's a concern that your details have been compromised and used to create an EA account, they're probably best placed to investigate. Moreover, they should be able to help with deleting an account.
If you select "Help by Topic" at the top of the site and chose the "EA Account" option, you should see a support option titled "How to delete an EA Account". At the very end of the article that will load, there is a "Contact Us" button that should let you open a case or initiate a live chat.
Also noting this happened to me and the "contact us" option in the help section does not work. I am unable to speak or contact anyone at EA right now after an account was made using my email without my authorization. There shuld be a much easier email/chat support option, and a simple way for people to delete accounts, especially if they never authorized them.
Can you give any more info about what didn't work when you tried contacting EA Help? I've just gone through the initial steps (selected EA Account from "Help by Topic" -> How to Delete an EA Account -> Filled out the form) and didn't seem to encounter a problem, but I did stop before initiating a chat as I didn't want to waste an agent's time. I was also not logged into my account at the time, as I was using the site as a guest.
I already sent a message to them but nobody reached me for it. And this is pretty scary coz i did not create this account and my email address has not been hacked either. How can an account be created automatically and deleted so hard? What kind of system is this, and no one is trying to reach me.
