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Vrolyx's avatar
Vrolyx
Newcomer
2 months ago

I linked my account to a different EA account and now I lost all my progression

So, I made the mistake of linking my PSN account from a different EA account to my main account. But now I've lost all of my progression. Tried contacting EA support via their chat but they keep me in the dark since I have to wait 6 months to unlink my PS account.

Is there anything else I can do to resolve this issue?

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Vrolyx​

    I wish I had better news for you but no, there isn't a way to bypass the timer.

    It needs to time out before you will get the option to unlink it again. 

    However, once the timer elapses, if you relink it to the original EA account, you might be able to get your things back, as any entitlements, like in-game rewards, points, and items, will remain on the EA Account that your platform was first linked to:

    If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you can still access the account... - How to unlink from an EA Account

    The keyword there is 'might/may' as EA accounts aren't designed to be unlinked. 

    - EA_Lanna

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