Forum Discussion

OrientGTO's avatar
OrientGTO
Newcomer
5 hours ago

i lost my account a long time ago

i lost my account a long time ago, i know it when i got a bunch of security code send to my email, but at that time i still in collage and i'm so busy, i tried to change my password but it still coming, i change my google password too but it does not work, i gave up and focus on my study instead, i mostly only play apex in that account, i already had a long hours playing in that account

now i want to play apex again, but when i tried to login it send the security code to different email address that i don't know, and they already make a authenticator code too, it's still using my email to get in but somehow the security code got sent to different email

i know my account got hacked, is that possible to get it back? i still have the original google account

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi there. Thanks for reaching out. Unfortunately, we're not able to help with account related issues. Please use the 'Contact us' button at the bottom of this page to open a case with an advisor. They should be able to assist with this.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 29 minutes ago
4,598 Posts