Forum Discussion

Rising Newcomer

2 months ago

Solved

I want to contact Support about my EA account.

I’m trying to buy Battlefield 6 on Steam, but I’m worried that I won’t be able to play it because I’ve been having trouble logging into my EA account that’s linked to my Steam. I can’t access that EA...

account linking

Asmodeus566
2 months ago
Arigat0Desu

You should know which e-mail is connected to your account/s. If you do not know that, that is not good.

here is a link to info that might help you. Players/Parents, video game control is in your hands. Account Security 101: | EA Forums - 12556453

However you would need to prove that the account is yours and knowing the e-mail connected to it is a part of that.

E-mail account addresses are personal info that is just not handed out. Think Cybersecurity.

Asmodeus566

Hero+

2 months ago

Arigat0Desu

I would wait to purchase battlefield until you have your account issue/s settled.

Refunds can be a tricky business and you do not want to run afoul of EA/Steam's Terms of Purchase etc. as these can lead to account issues.

Arigat0Desu
Rising Newcomer
2 months ago
Asmodeus566
The main issue is that I cannot remember which EA account is linked with my Steam. I only need to know the email of that linked EA account, not the passw0rd. I already sent several cases through the EA Help website since the Battlefield 6 Beta. I followed all the steps, and the site said case submitted successfully, but when I checked My Cases, nothing showed up. I tried many times and it still did not appear. So I posted on the Forums and on X EA Help instead. When you replied, you told me to send the case again through the website, but it still does not work. I really need to talk directly with an Admin Support who can check the linked account information, because I cannot send any case through the website.

If an admin can contact me directly, please send an email to (Edit: Removed e-mail info as per forum rules) Please replace the words at and dot with the real symbols when replying.

Thank you for your concern about cybersecurity, but I just want to fix this and play the game.

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