Forum Discussion
EA_Darko
Community Manager
8 days agoHey FHowenICN understand the frustration.
The issue you are running into is that our team cannot update an email on a banned account unless there is clear signs of a compromise.
If the team cannot see this then they can't change any details or help get around a ban.
The best thing to do is to take a look at the help article for appealing a ban and provide all the info you can. Our team will review it and investigate your account.
You can start the process here
Darko
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