Forum Discussion

ollie2244's avatar
ollie2244
Rising Newcomer
4 days ago

Issues with linked account not being accessible

issues with my linked EA account to my PS5, my PS5 is linked to an EA account I don't have access to, I'm not sure if it was previously hacked, every attempt at trying to resolve this has failed incl...
account linking
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 days ago

Hi there, thanks for reaching out. Just to clarify, we're unable to make account changes here on the EA Forums. I understand it’s frustrating, especially with the long wait times on the EA Help website.

The delays are due to a high volume of contacts, but EA Help is the only team that can assist with account recovery and email changes. Please try reaching out to them again via https://help.ea.com/en/ea-account/ .

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