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SkullMan360's avatar
SkullMan360
Rising Newcomer
4 days ago
Solved

Linking Xbox account issue

Hello, I’m trying to play an EA Game and the game tells me that I need to reset my account password and when I did that, I was trying to login to my EA account with my Xbox account and when I did, it tells me that my Xbox account is already linked to an email d9*******disabled.ea.com. I don’t understand why it’s linked to that email and I just want my Xbox account linked to my email so I’m able to play EA Games. Please help.

account linking
discussion
ea help

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey SkullMan360​ if seeing disabled then it means that you need to reset the password for the EA account.

    It may be the case that you have more than one EA account and are trying to log in with a secondary one.

    Try the password reset option and enter any emails you have.

    Darko

  • SkullMan360's avatar
    SkullMan360
    Rising Newcomer
    3 days ago

    I’ve reset my password 3 times already. I can log into my EA account but I can’t link my Xbox account to my EA account because it’s already linked to another email and I don’t recognize the email. I just want to be able to link my Xbox account to my EA account so I can play EA games on my Xbox.

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