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mbarber107's avatar
mbarber107
Newcomer
2 months ago
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Lost Access to Email Account Lost EA Account

When I created my EA account I used my university account. I was entitled to lifetime access to the account because I graduated. Policies changed and they took that entitlement away.

I haven't used my EA account in a long time so I forgot it was tied to that email account. My son wanted to play a Star Wars game, so I tried to log in and my verification codes are being sent to that account which I no longer can access.

I cannot even create a ticket to try to recover because it is sending information to the email I have not access to.

I need help. I have a lot of games in my account and don't want to lose them.

Here is an article about lifetime email going away: https://it.osu.edu/email-forwarding-overview-alumni-and-retirees

  • Hello mbarber107​,

    EA support should be able to assist you with the issue. Nobody else on the forum has the tools to provide you with any assistance.

    Support can guide you through the unlinking process.

    EA Help

1 Reply

  • Hello mbarber107​,

    EA support should be able to assist you with the issue. Nobody else on the forum has the tools to provide you with any assistance.

    Support can guide you through the unlinking process.

    EA Help

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