Hi,
Someone stole my email address and unfortunately I no longer have access to it. I'm trying to contact EA support to resolve this, but whenever I select the "Chat with us" option and fill out the form, it loads for a moment and then redirects me back to the homepage.
I’m really stuck and don’t know what to do.
Is there anyone who can help me or tell me how to get in touch with EA support in a different way?
Thanks in advance.
I also had the same situation and was unable to contact customer service
I have a simular issue whrer im not reciving emails from ea. Im signed in but can change anything whitout email confirmtion.
ı have the same problem also too
Community ManagerHey everyone, if you can't start a chat, please make sure your browser doesn't have ad/pop-up blockers. If the chat window still doesn't show up, please try clearing your cache, using a different browser, or using your browser in incognito mode. I hope this helps.
Okay, I found a solution — thank you very much to EA_cuervo who suggested trying to connect to the chat in incognito mode. That really helped, and I was able to change my email through a chat with a support agent.
